Política de envío

Shipping Policy

At Soloblanco.es, we take pride in offering a variety of shipping options to ensure customers worldwide can enjoy our high-quality nicotine pouches.

Dispatch Time

Orders are typically dispatched within 1-2 working days after the completion of the order and payment.

Shipping Options

Postnord/DPD (2-5 Business Days)

• Service: Fully trackable shipping.
• Delivery Time: 2-5 business days from the day the package leaves our warehouse.
• Note: Orders placed on Saturdays or Sundays will leave our warehouse on the next business day.

FedEx Connect Plus (2-4 Business Days)

• Service: Fully trackable shipping.
• Delivery Time: 2-4 business days from the day the package leaves our warehouse.
• Note: Orders placed on Saturdays or Sundays will leave our warehouse on the next business day.

Postnord Tracked Letter (4-6 Business Days)

• Availability: This option is available exclusively for shipments to the USA.

Additional Information

List of Countries We don't shop To

🇦🇫 Afghanistan
🇧🇭 Bahrain 
🇧🇾 Belarus 
🇧🇷 Brazil 
🇨🇺 Cuba
🇮🇷 Iran 
🇮🇶 Iraq 
🇮🇱 Israel 
🇰🇵 North Korea 
🇳🇴 Norway
🇷🇺 Russia 
🇱🇰 Sri Lanka
🇸🇪 Sweden - Beside SPC Brands (Whitely and EGL pouches)
🇸🇾 Syria 
🇹🇼 Taiwan 
🇹🇷 Turkey 
🇻🇳 Vietnam 

Tracking Of Shipment

If the provided tracking link doesn't offer sufficient information, please use ParcelsApp to track your order. Simply paste the provided tracking number and click Search for more comprehensive details about your local delivery company.

Red Days

On designated "red days" (public holiday), the delivery times mentioned above do not apply, as Swedish/Spanish shipping companies are closed on these days. Your order will be shipped on the next available business day.

Varied Stock Availability

If your order includes items with different availability times, the order will be dispatched once all items are ready for shipment.

Alternative Delivery Addresses

If home delivery may be inconvenient, consider selecting an alternative delivery address, such as a FedEx Connect Plus, for added convenience.

Shipping to a Temporary Address

We discourage placing orders while on holiday unless your stay extends 60 days or more beyond the order date. Delays caused by customs clearance or postal services may occur, and we will not reship or refund orders sent to temporary addresses.

Force Majeure

We are not liable for delays or failures to fulfill orders caused by circumstances beyond our reasonable control. These may include but are not limited to:

• Natural disasters
  
• Government actions
• Strikes
• Pandemics
• Cyberattacks
• Supply chain disruptions

In such cases, we reserve the right to delay or cancel affected orders without liability.

Important Notice Regarding Excise Duties on Nicotine Pouches
When ordering nicotine pouches from our store, it is the customer’s sole responsibility to comply with local laws and declare any applicable excise duties in the country where the products are received.

As an international retailer, we are not able to handle or pay excise duties on behalf of customers. In some countries—such as Finland—nicotine pouches are subject to excise tax. If the tax has not been paid by the seller, local tax authorities may require the customer to declare and pay it themselves.

By placing an order, you acknowledge and accept that you are responsible for any such tax declarations in accordance with the regulations of your country.